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Services
Svetlo Consulting Inc. offers services in:
- Client Advisory and Assessments (ITIL, ITSM, BSM, ESM, SLM, ISO 20000)
- Solution Architecture
- Process Oriented Development
- Process Improvement and Automation Projects
- Technical and Functional Requirements Development
- Project Management
- Hands-on tool customization and integrations
- Tools evaluation
- Solutions implementation
- Pre-sales, Delivery and Implementation
- ITSM/ITIL Education
- Accredited ITIL v2, v3 Foundation Courses
- ITSM and ITIL Workshops
- ITSM Governance Workshops
Svetlo Consulting Inc. can assist in pre-sales activities, in many cases as complementary
services.
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