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ITSM tools
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Tools evaluation
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Technical Requirement Analysis
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Deployment of: HP ServiceManager, HP AssetManager, HP SOA,
HP uCMDB, BMC
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Tools Integrations
ESM and IT Infrastructure Monitoring and Management tools (hands on customization expertise)
- HP NNM 8i
- HP NNM 7.5
- HP OVOW
- HP OVOU
- HP OM8i
- HP OM9 (Unix)
- HP Performance Insight
- HP Network/Server Automation (OpsWare)
- HP BAC (BSC)
- IBM Tivoli (Micromuse)
- BMC ITSM (Remedy)
- Solutions and tool integrations
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