|
Enter subhead content here
Svetlo's seasoned BSM and ITSM experts can
facilitate the build of true best practices based Business Service
configurations by leveraging the robust capabilities of Neebula.
The result is properly defined Business Services with both logical
and physical components that will underpin all Service
Management processes.
-
Service configurations become more manageable and accurate
IT Service Management activities become more efficient and effective Service component relationships are more accurate and maintainable Existing
tool use becomes more efficient and manageable
Regardless of the Service Management maturity level, Svetlo can
enable IT organizations to produce service configurations more
quickly and successfully integrate the results into the
organization’s Service Management activities, tools, and culture.
Below are just some of the many examples of the benefits
Svetlo’s experts can help you integrate into your Service
Management practices:
Change and Release Management More robust assessment of
Changes
-
• Configuration Management
-
More accurate and current view of the physical infrastructure
-
Ease of building relationships among components and services
-
Better identification, control, validation, and status accounting of configuration items
in the environment
-
• Incident, Information Security, and Event Management
-
• Availability Management
-
• Problem Management
|
